The awards are the major tourism industry event for all those businesses involved in tourism on the island. Other categories are Tours and Activities (won by Baunti Escapes), Cafe (won by The Olive), Fine Dining (won by Dino's) and Accommodation (various winners from a range of 'star' ratings). Agnes Haines from The Travel Centre was awarded the Norfolk Island Toursim Champion Award for her 30 plus years contribution to the industry. A range of other awards were presented including Customer Service, Innovation of the Year and induction into the Toursim Hall of Fame.
The Museum worked hard during the award period (2009/10) to improve our displays, tours, advertising and customer service. During these difficult times as tourist numbers to the island have fallen, the museum has managed to maintain ticket sales and even increase sales in some areas. All museum staff should take credit for this award.
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